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Frequently Asked Questions

City Clerk

What are the library hours

Mon. – Thurs. 8:00 AM – 8:30 PM
Fri. 8:00 AM – 7:00 PM
Sat. 10:00 AM – 6:00 PM
Sun. 1:00 PM – 6:00 PM

What services are offered at JCPL+ Wilmore
  • Holds pick-up
  • Book drop for returns
  • New & popular materials
  • Books for children, teens, and adults
  • DVDs
  • Public computers
  • Printing & copying
  • Convenient videophone to chat with library staff
How do I get a library card?

You can learn about getting a library card here

How do you access JCPL+ Wilmore?

To access the self-service space, scan your library card and input your PIN.

Who has access to JCPL+ Wilmore?

Any cardholders in good standing with the library.

Can children visit unattended?

No, cardholders must also be 18 years of age or older to enter JCPL+ unattended.

What are the County Clerk hours?

Monday-Friday 9:00 AM – 3:00 PM

What are City Hall’s hours?

City Hall’s office is open Monday through Friday from 8:00 am to 4:30 pm.

Police FAQ

What are you business hours?

Our business hours are Monday – Friday, 8:30am – 3:30pm. If it is an emergency, please call 911. If you need assistance outside of  our business hours and it is not an emergency,  please call 859-858-3535 to speak with an officer.

How many police officers does Wilmore employ?

The City of Wilmore currently has 7 full-time officers, 4 part-time officers, a full- time Chief of Police and an office manager.

Who answers the calls for 911 in Wilmore?

All emergency and non-emergency after hour calls are answered by the Jessamine County 911 Center located in Nicholasville. You can reach an officer in the city 24 hours a day for emergency by dialing 911.

For a non-emergency, call 859-858-3535.

Does Wilmore have a Drug Take Back program?

The Wilmore Police Department, no longer has a drug take back box. Please visit any pharmacy to dispose of your medication.

What year model is the DARE Car?

Our beloved classic DARE Car is a 1968 Ford Galaxie/500. It is in all original condition with less than 40,000 miles. The department enjoys using the car for parades and public relations events in the county.

When did Wilmore establish a Police Department?

Wilmore officially established its police department on January 1, 1922 with the appointment of the first “Town Marshall,” John William Grimes.

How do I file an open records request?

The Wilmore Police Department’s administrative assistant is responsible for the processing, retention, and safekeeping of all reports generated by the staff of the Wilmore Police Department. Records are disposed of according to the Kentucky Library and Archives Retention Schedule.

Reports may be obtained either via email or at the police department. You must present a valid ID to obtain a report. Collision reports are only available to parties who were involved in the collision, owners of the vehicles involved, insurance companies, and attorneys representing persons involved in the collision.


Our department charges $0.10 per page, $0.50 per CD/DVD, and $2.50 per USB for open records.

Please click here to obtain a copy of our open records form.

Please click here to see a copy of the 2023 Kentucky Open Records & Open Meetings Acts.

Public Works FAQ

What day will my garbage be picked up?

The city is divided into four routes. Each route has a respective day that it is picked up.
Click here to find the respective pick up day for your address.

What day will my recycling be picked up?

Recycling is picked up every other Monday. Look here for the schedule.

If I set out carpet, will the city dispose of it?

Yes, for an extra charge. Call City Hall at 859-858-4411 to schedule pick up.

When can I set out tree limbs and brush for collection?

Call City Hall at 859-858-4411 to schedule pick up at no additional charge. Limbs should be cut and tied into manageable bunches (limbs less than 4″ in diameter and 8’ in length). Grass clippings and leaves must be bagged

When do you collect household appliances?

Appliances & furniture (refrigerators, ranges, couches, etc.) will be picked up for an additional charge of $30.
Call City Hall at 859-858-4411 to schedule pick up.

Who do I contact for a street light that is burned out?

Please contact City Hall at 859-858-4411 to process this request.

Utlities FAQ

How do I establish utility service for an existing residence?

Contact Kentucky Utilities at 800-981-0600 for electrical service. Contact Delta Gas at 859-744-6171 for natural gas. Contact Wilmore Utilities at 859-858-4411 for water service, sewer service, garbage collection and recycling.

How do I apply for water, sewer, garbage and recycling services with Wilmore Utilities?

Come into City Hall to fill out an application. A $150 deposit is required to turn on service. The deposit is refunded after five years of service or applied to the final bill.  Fill out the Utilities Application online to get started.

Do you accept credit/ debit cards?

We do accept credit cards and debit cards in person or over the phone. There is a small usage fee to process a card that is used for your payment.

Can I get a reduction in my sewer bill when I fill up my swimming pool?

Yes.  Write down your meter reading before filling your pool and after filling your pool. Turn those readings into City Hall, and we will adjust the sewer charge on your bill.

Can I get a reduction in my sewer bill when I fill up my swimming pool?

Yes.  Write down your meter reading before filling your pool and after filling your pool. Turn those readings into City Hall, and we will adjust the sewer charge on your bill.

Phone: 859-858-4411

Phone: 859-858-4412

Fax: 859-858-3595

Email: info@wilmore.org

City Hall 210 S. Lexington Ave.

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